Ensure that clients are receiving the highest level of service, value, strategic and creative thinking from the agency
Champions digital ideas as part of a broader integrated approach to marketing
Deliver the account(s) vision and partners tightly with the core integrated brand team to live out the vision of the account
Expert at shaping and managing client expectations
Displays strategic confidence and sound logic in point of view formation
Accountable for client financials; helps manage account profitability
Contributes to running new business pitches
Promotes seamless collaboration and partnership throughout the team
Ensures agency resources are effectively forecast and profitably deployed
Manages conflict or tenuous situations with poise
Leads by example and fosters the professional growth and development of account team; ensures internal team harmony and satisfaction
Supports and rallies behind big ideas by nurturing, shaping and protecting them
Partners w/ group creative director to ensure quality of creative work meets high standards while delivering business
Qualifications
Ba/Bs degree in communications, marketing or advertising
Minimum of 8 years of agency account management experience
Strong experience managing digital initiatives as part of a larger, complex client business
Possess an innate curiosity, keen insight and unyielding passion for our industry
Ability to think big, but also translates into meaningful, insightful and actionable steps.
Natural ability to lead through a presence and performance that instills confidence and conviction as well as ability to keenly and clearly provide business and marketing consultation
