•ensure that clients are receiving the highest level of service, value, strategic and creative thinking from the agency

•champions digital ideas as part of a broader integrated approach to marketing

•deliver the account(s) vision and partners tightly with the core integrated brand team to live out the vision of the account

•expert at shaping and managing client expectations

•displays strategic confidence and sound logic in point of view formation

•accountable for client financials; helps manage account profitability

•contributes to running new business pitches

•promotes seamless collaboration and partnership throughout the team

•ensures agency resources are effectively forecast and profitably deployed

•manages conflict or tenuous situations with poise

•leads by example and fosters the professional growth and development of account team; ensures internal team harmony and satisfaction

•supports and rallies behind big ideas by nurturing, shaping, and protecting them

•partners w/ group creative director to ensure quality of creative work meets high standards while delivering business results.


•BA/BS degree in communications, marketing, or advertising

•minimum of 7 years of agency account management experience

•strong experience managing digital initiatives as part of a larger, complex client business

•possess an innate curiosity, keen insight, and unyielding passion for our industry

•Ability to think big, but also translates into meaningful, insightful, and actionable steps.

•natural ability to lead through a presence and performance that instills confidence and conviction as well as ability to provide business and marketing consultation keenly and clearly.

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