Monitor Answer questions to users in Social Media pages , both in the comments and inbox resolve complaints, Collect and coordinate with related parties.
Qualifications
2-3 years+ experience on social media
Having knowledge and understanding of using social media (Facebook, Twitter, Instagram, Line and others) as a life
Like to update and enjoy keeping track of trends.
Enjoy talking Interact with Social media users.
Understand how to communicate, interact with users
Know how to change the tone of talking appropriately
If you have experience as an page administrator, take care of your social media brand's pages will be first to consider.
Able to monitor social media pages and answer user questions, as both in-office hours & during weekends.
Good human relations, service mind, high responsibility
